The Future of the Email? It Will Get Better!

What will happen to the so-much once-beloved and now so-much-hated e-mail service in near future?
Email's future? According to the man who invented email back in 1978 and is original author of EchoMail, it gets better.
When I tell people I invented email, the first thing they say is, 'I want to kill you.' Email is here to stay—it's time we got better at using it. Email originated from the interoffice paper mail system (Inbox, Outbox, etc.) used in every office across the world. In the good old days, the secretary did all the hard work and the boss did two things: dictating and editing. But email has made secretaries of us all; we spend up to 38% of our day managing email. The future email systems will have integrated artificial intelligence that will know you as well as the secretary of 1978 once did, and you will be able to dictate to it. It will automatically sort your inbox, file and archive, prioritize, and even come up with reasonable responses, which you simply review, edit and send. So you can go back to the future: Be the boss, and your mail system will be the secretary.
—V.A. Shiva Ayyadurai, faculty lecturer, Massachusetts Institute of Technology

According to survey conducted by MarketTools and supported by Microsoft, which surveyed 1,268 professionals and students over the age of 18 to find out about their email and online communication habits, 96% of respondents said their email load either increased (45%) or stayed the same (51%) over the last year. 37% of MarketTools' respondents said that they now spend half their day reading or replying to work email.
"Email is a 40-year-old technology that is not going away for very good reasons — it’s the cockroach of the Internet."

 Will text/mms/other direct messaging eventually replace email? After more than 35 years in service, the email is here to stay, but will evolve from into much more intelligent digital assistant-like ecosystem (ahem, much like Gmail tries to be).

Referred from WSJ article.

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