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Magento Go Platform Is Experiencing Major Technical Issues

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This morning, very popular e-Commerce SaaS platform Magento Go was experiencing major technical problems - customers' storefronts were not opening, or were constantly timing out. Their support was unable to handle overwhelming amounts of messages for quite some time, and while usually their live chat is great, this time - no help. They posted on their Support page following message: June 2, 2013 7:44:12 AM PDT  —   Some Magento Go stores are currently experiencing issues that are affecting their site. We've identified the root cause of the issue and are currently working to get all stores back up and running.  Thank you for your patience. Please check back every 30 minutes for updates. Still have questions? Please contact Tech Support (support@magento.com) Well, that was few hours after initial problem started. Now, after 6+ hours there is no change. What's most frustrating is that there is no official announcement in their Twitter account  - would be...